Cindy Nghiem

As stated on the document , the early access has automatically applied to users.

Please consider allowing user to manually validate and turn on if they want to experience the feature instead of automatic enable.

As confirmation from PG team, The Contact Center App is a standalone application that needs to be installed on a newly created environment. On the other hand, Customer Service – Omnichannel is an advanced version of the Contact Center. Therefore, if you already have Customer Service – Omnichannel, there is no need to install the Contact Center on the same environment. Please help publish it in the document in the future.

Hello team,

For any new feature, please consider generating notification to administrations so we are aware of any coming new features.

In addition, for the current document, it would be great if we can see the latest modified date for any change/update in the document.

The feature to track website visits, social media clicks, and banner clicks are only available on Outbound marketing. Please help consider to deploy this feature on Real time marketing as Outbound marketing will be deprecated in the near future.

Popup "unsaved change" has not appeared> please consider to show the unsaved change or save data after auto save is turning off.