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Masking rule of D365 is conflicted with PVA
We have an issue that when enable masking rule in email/mobile phone, when customer provide these information in bot session, system replaced these information with ### character, even bot couldn't read it, so it stuck in that step and customer can not go to the next step in scenarios.
Issue: these information is replaced with XXX character, our expectation is that system will keep the value, only cover the information on the UI, so the bot can read it and go through next step of Topic.
Solution:
1: the ideal solution is system keep the value, only cover the information on the UI, PVA can read information and go through next step.
2: Or, the masking rule only works in agent session, not work in bot session, so PVA can read it.
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