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Pre-chat survey: mobile number and email field should be restricted to numbers & email format only.
the pre-chat survey which is configured in system for Mobile number - should be restricted to digits only. Currently it is an open text field, but it should be restricted for digits only.
The pre-chat survey which is configured in system for email - should be restricted to email format only. currently it is open text field.
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Two quick replies in the same message on D365 customer service
Two or more quick replies to be sent in one message. Currently, if one after the other quick reply is added, the older quick reply gets erased.
Need to be able to send both replies in a single message.
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Two or more quick replies in the same message on D365 customer service
Currently, if one quick reply is added and the quick reply option is used to add another reply, the first quick reply gets erased. Agent should be able to add two or more quick replies in the conversation panel.
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