S Gopi Krishna Functional Consultant

The current out-of-the-box application allows us to review credit card transactions for online and in-store customer orders through the Credit Card History form. This form includes the Adyen Merchant Reference and PSP Number, which we can use to review the Adyen transaction report.

However, we would like to have the same capability for regular retail transactions. Specifically, we propose adding a field in the payment transactions form or the store transactions form to associate the Adyen PSP reference number and the Merchant reference number of that particular transaction.

Currently, businesses are facing a hard time reconciling the transaction reports with Adyen and D365 because of this feature gap