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Have the field to set up an account for each electronic payment type for an online channel
There is not option to set up in the posting section an account for each electronic payment type (for example AMEX, VISA, MasterCard, etc.), as is the case with the stores and call center channels, the account only It can be configured at the payment method level. -
Phone number in SO form for guest and registered ecommerce customers
After taking the 536196 enhacement "Phone number from a guest customer in ecommerce orders do not migrate to Sales Orders", the customer phone number is migrated to SO for all guest customer. It is not the same bahavior for a customer who sign in with their account. It would make sense to get the same information on the SO, whether if the customer is registered or not. With this, all the phone number information could be review in the same form. -
Multiple products with same bar code at the POS
Currently, it is not possible to sell multiple products with the same bar code at the POS. This is a retail industry standard requirement for day to day operations and is expected functionality. It is a very common practice (especially in the wine and beer industry) to have multiple products that have the same bar code. In some cases, different vintages of wine have the same bar code, in other instances, it's multiple completely different products from the same brewery. When setting up bar codes for items, the system allows you to assign multiple items with the same bar code number. However, when scanning the bar code at the POS, the first item found with that bar code is added to the transaction. This behavior does not align with the MS documentation ( Product identifiers - Supply Chain Management | Dynamics 365 | Microsoft Docs ) -particularly this sentence, "You can maintain multiple bar codes by bar code type. You can even associate the same bar code with multiple products and then select the actual active association when you scan a bar code."The expectation would be that when a bar code is scanned that belongs to multiple items, a prompt is displayed for the cashier to select which item is being sold, similar to the variant selection. -
Retail Return Transactions Report need an option to show price plus taxes
Some retailers will find it helpful if the retail return transaction report could've the option to be executed with two different options: net price or price with taxes, or perhaps have one column with the amount incluiding taxes (the amount customer paid for).
Now, this report only shows the net price (price without taxes) and must be customized to achieve this request.
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Category price rules should have the option of create journals lines for item variants
When creating the rules for an item category (Category price rules option) and generating the journal for trade agreements, the wizard only adds one line for each item, however it would be great if journal could generate one line for each variant.
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Total discount calculated for a call center order with mix of sales and return
From business perspective, in call center it should be possible to applied a total discount for the order if there are mixed sales and return lines. An example is if item should be replaced or exchanged in the same order, currently this escenario isn't possible, so users must make a separately return if a total discount is to be applied to an order.
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Allow to cancel partially invoiced orders in POS
If an order has two lines, the first one the product was delivered to the customer after the purchase (carry out) but the other is not delivered yet, it's currently not possible to cancel that line. The only way to achieve this scenario from POS is voiding the line, however, this is not desirable process considering a fraud perspective.
This functionality is available for call center, so the experience should be the same at POS, allow to cancel a customer order which status is partially invoiced status.
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Copy lines from previous orders while creating customer order or quote in POS
Have a functionality to copy lines from an existing order while creating a customer order or a quote in POS, as is already possible possible in HQ through copy "from all" option.
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