Ed Hall

Because the Field Service Mobile App is used by Technicians with mobile devices, screen real estate and ease of use are critical to the success of this product. Recommend adding functionality to collapse sections and menus on all Field Service Work Order pages. This will significantly improve the user's experience by reducing screen clutter and reducing scrolling while navigating between sections and menus.

Currently the Section header label (i.e., Incidents, Bookings, etc) is separated by a line above the rest of the Section detail fields. When there are multiple sections on a page, it looks like the Sections header labels are off by one. Below is an example. The Bookings header label appears to go with the above Incident details. Incidents _______________________________________________________________ Repair (Incident details) 85FGC35U S/N 1231 Bookings ______________________________________________________________ WO-001858 Paused 10/7/2021 2:22pm Products ________________________________________________________________ Cleaner, Brake Parts Used (1)