-
Using knowledge source when drafting emails
Add knowledge source in Copilot Studio to improve email drafting in Dynamics 365. This would enable users to pull relevant information from a predefined knowledge base, ensuring more accurate, consistent, and efficient responses.
Best,
Alfredo Martos
-
Allow Header Cards to Target Additional Fields Beyond Customer ID
Currently, the header card shown on Customer Details in Dynamics 365 only supports targeting the Customer ID field. It would be helpful to allow it to target other fields
You’re offline. This is a read only version of the page.
