João Pereira

To streamline email handling and reduce manual input, I propose enhancing the email template configuration to support the automatic mapping of key fields such as email categorization, sender, and queue.

By embedding these fields directly into the template configuration, we can:

• Minimize repetitive manual input
• Reduce errors and inconsistencies
• Improve processing speed and accuracy
• Enhance user experience for teams handling high volumes of emails

This small configuration change could bring significant efficiency gains, especially in environments where email classification is critical.

To streamline email handling and reduce manual input, I propose enhancing the email template configuration to support the automatic mapping of key fields such as email categorization, sender, and queue.

By embedding these fields directly into the template configuration, we can:

• Minimize repetitive manual input
• Reduce errors and inconsistencies
• Improve processing speed and accuracy
• Enhance user experience for teams handling high volumes of emails

This small configuration change could bring significant efficiency gains, especially in environments where email classification is critical.