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Ginevra Campagna

Ginevra Campagna

Joined: 10/4/2023

  • Incoming calls different layout

    Wed, 04 Oct 2023 09:35:34 GMT – Dynamics 365 Customer Service – Completed 

    Hello,

    our customer service would like to suggest the possibility to modify the inbound call pop-up layout in case of callback.

    Specifically, as of now, the callback pop-up is identical to a normal inbound call. To distinguish this case, we would like to suggest the modification to a yellow button with "Initiate call", instead of the green one.

    Thanks