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Vincent Cloutier-Boucher Architect

Vincent Cloutier-Boucher

Joined: 4/27/2021

  • support for the operator #each in real-time marketing emails

    Wed, 09 Feb 2022 18:17:44 GMT – Dynamics 365 Customer Insights - Journeys – Completed 

    instructon like


    {{#each contact.xxx}} {{this.name}}{{/each}}


    are working in outboundmarketing emails but not in real-time marketing


    support of this oprator will allows us create rich contextual email regarding the contact

  • support of multiple "hops" in #each operators in email template

    Wed, 09 Feb 2022 18:21:14 GMT – Dynamics 365 Customer Insights - Journeys – Completed 

    #each operator are wonderful in outbound marketing emails


    support of multipel "hops" between entities will allow marketer to create event richer contextual emails

  • Timeline display the regarding for notes & other related entities

    Tue, 06 Dec 2022 00:24:18 GMT – Dynamics 365 Sales – New 

    The ability to finer control the behavior of timeline activities and Notes is great, in particular the ability to display notes of a related record on a account this is a big improvement however when those activities or notes are shown they lack of context. (aka the regarding field)


    ex. If a note is created against a case, when displayed on an account it's actually impossible to understand that the note is created regarding the case.

    same case for related activities that are not related to either a contact, account, case or Opportunity the regarding info is not presented making difficult for user to understand the context