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    Michael Larson Senior CRM Business Analyst

    Michael Larson

    Joined: 2/15/2020

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    • Ability for Sys Admins to see which records a user has accessed (read)

      Tue, 25 Apr 2023 21:39:01 GMT – Dynamics 365 Customer Insights - Data – New 

      We've contacted MS Support about this and have been informed it isn't possible yet directly through D365 or Power Platform. We're trying to be able and audit which records were viewed/opened by a given user (not changed) - especially for our service account/system integration users. This would be especially helpful for data security checks.

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