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  • Credit note creation for Subscription billing - create a full reversal of values

    We would like a change to the way the credit notes function works with subscription billing. At the moment if I choose create new credit note from the sales order lines menu on an order the system will allow the automatic creation of credit note lines to mirror the sales order line already invoiced and this is really useful for us as it allows the quick creation of credit notes for orders with many lines. However, when it comes to the subscription billing the system will alter the deferral schedule on the original order lines so the credit values are spread over the remaining subscription period instead of being fully reversed out in the next open month. This doesn't make sense to me and I would like the option for it to work so it either creates a new deferral schedule for the credit note lines that mimic the original sales invoice line or it allows for the immediate reversal of the invoice values - i.e do not spread the credit over the remaining billing period from the original lines.