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    Walter Duong

    Walter Duong

    Joined: 1/6/2025

    • Blog Posts
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    • Segment real-time refreshing rate

      Wed, 24 Jul 2024 21:28:20 GMT – Dynamics 365 Customer Insights - Journeys – New 

      Suggest that we could make the segment to resolve member instantly instead of waiting so that it could be more capable for some company using customer data to process with their own business.

    • AI suggestion support for Portuguese

      Wed, 18 Sep 2024 21:37:24 GMT – Dynamics 365 Customer Service – New 

      Please deploy Portuguese as a supported language to use for customer service

    • AI suggestion support for Portuguese and external sources

      Thu, 19 Sep 2024 14:11:25 GMT – Dynamics 365 Customer Service – New 

      As per our customer demand we want to deploy Portuguese as supported language in Microsoft Customer service AI suggestion, and also enable AI suggestion to use external sources which will help agent on case solving and identify the problem.

    • Remove the delete icon when the user don't have the permission to delete the record

      Fri, 08 Nov 2024 19:58:29 GMT – Power Platform Governance and Administration – New 

      We need to remove the delete button from the form or pop up, if the current user is not having the appropriate permissions, this issue cause confusion even the delete button is not functioning if the user doesn't have the required role.

    • Automatically adding missing PowerPage component to the solution

      Mon, 16 Dec 2024 16:45:17 GMT – Power Platform Governance and Administration – New 

      Hi, as customer demand we need a feature which automatically adding missing PowerPage component to a solution after the user adding additional form, metadata, or step in their PowerPage, lack of this feature make working with solution lack of convenience as user have to find the extract component that missing to add to PowerPage that cause frustration and taking additional step every time they setting up new component.

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