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    Thomas Haugen Senior Dynamics Consultant

    Thomas Haugen

    Joined: 11/1/2021

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    • Support for Open Graph - fetching product info from website & inserting it into newsletter

      Mon, 01 Nov 2021 08:29:21 GMT – Dynamics 365 Customer Insights - Journeys – Needs Votes 

      I would really like to see support for open graph fetching of product info from a website, and insert that into a newsletter. ClickDimensions has had support for it since 2018: https://support.clickdimensions.com/hc/en-us/articles/115001162333-Pull-Elements-From-a-Web-Page-into-the-Drag-and-Drop-Editor It works by pasting a URL, the function then looks up the "og:title", "og:description" and "og:image" tags, and inserts that content into the newsletter, saving the marketing user a lot of time.
    • Support for customized header styles and saving custom color codes

      Mon, 01 Nov 2021 08:37:16 GMT – Dynamics 365 Customer Insights - Journeys – Needs Votes 

      I received two requests from the client, they would like to be able to customize the header styles in the template and email editor, and they would also like to have the option to save custom color codes in the palette.
    • Add option to add MAILTO: link, not just regular URLs on buttons

      Fri, 03 Jun 2022 13:47:27 GMT – Dynamics 365 Customer Insights - Journeys – Needs Votes 

      Hi, several users at the client have voiced a need for adding an option so they can easily add a mailto: link on a button in a marketing email, and also add a subject for the mailto: link as well if they want that. There are workarounds to this right now, but to have this as a built-in feature would be better.

    • Add possibility to get non-anonymous responses when distributing CV survey via customer journey

      Wed, 29 Nov 2023 15:14:55 GMT – Dynamics 365 Customer Voice – New 

      My client would very much like to be able to distribute a post-event CV survey via D365 marketing customer journey, and get non-anonymous responses back. Currently this is not possible OOTB according to MS support team.

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