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Cristina Lungu D365 Consultant

Cristina Lungu

Joined: 6/27/2025

  • Enable AI-based product recommendations in POS for real-time upselling

    Fri, 27 Jun 2025 08:16:56 GMT – Dynamics 365 Commerce – New 

    We would like to request the availability of an AI-powered product recommendation feature in Dynamics 365 Commerce POS. This functionality would suggest additional or complementary products based on the items currently in the customer's basket during checkout.

    Such a feature would support upselling strategies, increase the average transaction value, and enhance the in-store shopping experience. As there is currently no available solution offering this capability, we believe this is a valuable opportunity to bring intelligent product suggestions to POS and help retailers boost sales performance.