Kenny Tang (WICLOUD CORPORATION)

Currently, the Dataverse Recycle Bin retains deleted items for only 30 days. After this period, the data is permanently deleted.

For some users, data may be accidentally deleted due to errors in their code or workflows. For instance, a user might run a script that mistakenly deletes a large set of records because of a misconfigured filter. These users need time to correct these errors before restoring the data, and 30 days is often insufficient.

I propose extending the Recycle Bin storage period to 90 days. Alternatively, users should have the option to set a custom period for how long deleted data is stored before permanent deletion, similar to configuring audit settings.

When users hover their mouse over a task on the schedule board, a popup appears to display the task's details. While this feature can be helpful, some users find it frustrating as the popup can obstruct their view, making it difficult to reschedule tasks by dragging and dropping.

To enhance user experience, it would be advantageous to introduce an option to disable these hover popups entirely. This would empower users to manage their tasks more efficiently and provide the flexibility to choose whether or not to display the hover popup.

The data used for the Customer Service historical analytics reports are stored in a Microsoft-managed data lake. Some customers have expressed a desire to pull this data from the reports into their own databases, such as Excel files or their own data lakes.

Currently, there is no way to extract data directly from the reports, requiring users to manually enter the data into their databases. This process is time-consuming and prone to errors.

Introducing a feature that allows customers to access and export data from the reports would be highly beneficial. It would enable customers to efficiently use the data for their business needs, improving overall productivity and accuracy.

Dynamics 365 environments are typically updated every weekend. However, to ensure optimal performance and address critical issues, there are times when updates are rolled out mid-week. These updates are executed automatically, without prior notifications to users.

While this approach ensures that the system remains up to date, it can sometimes lead to confusion. Users might notice changes in application behavior, deprecated features, or even new functionalities without any prior warning.

To enhance user experience and minimize disruptions, it would be incredibly beneficial to provide notifications about the timing of these updates and the changes they bring. This proactive communication can help users prepare for the changes, adjust their systems accordingly, and effectively communicate with their teams. Additionally, it aids in troubleshooting any issues that may arise due to the updates, ensuring a smoother transition and continued productivity.