Holly Haines

For Store Managers and Loss Prevention - it's important for a store to have a clear understanding of their entire cash picture at the close of day. Currently, as each shift closes throughout the day, a Z report is generated that shows the over/short for a particular drawer/shift. Therefore, store managers have to collect these Z reports and manually figure out the total over/short for the day across the shifts/cashiers/drawers. They also need to see a total cash and check collected for the day to help them determine their bank deposit amounts. I don'[t believe this information can be easily obtained today by the store manager today unless they hold onto the Z reports of each shift and manually add them together at the end of the day.

While D365 will allow users to see a total cash, check and total over/short on the ERP side (statement posting screens) it's important to note that most store managers do not use the backoffice screens nor have access to the statement posting form as these are finance related functions.

Loss prevention is typically also wanting to be notified by end of day how much total over/short the store had in terms of cash and may want store managers to inform them of this information as part of end of day process - therefore waiting for statement posting and going to finance for the data causes time delays that could impede/delay the investigation.

It does not appear that the POS easily provides the store manager a proper "end of day" cash, check and over/short report - this could essentially be a consolidated Z report that recaps all the shifts closed during the defined "day" and displays the overall/net over/short by payment type for the store for the day.

p.s. - please ensure Ashish sees this :)