Hiyori Yagi

Dynamics 365 Customer Service doesn't allow you to queue email addresses for users who don't exist.

With the implementation of this function, the scope of more flexible system construction and the creation of automation rules will be expanded.

Expect the implementation of this feature.

Sales Copilot prompts are displayed in English, unlike the user's interface language.

In addition to the response from Copilot, we believe that applying the user's interface language to the language of the prompt will make it more familiar with Copilot, improve usage, and make it more useful for users who are already using it.

Expect the implementation of this feature.

In the Power Platform admin center, if you want to remove users who have already been added, you need to delete the user accounts in the Microsoft 365 admin center. Therefore, you cannot delete or hide active users in the Microsoft 365 admin center. There are many scenarios where active users in the Microsoft 365 admin center are not being used in the environment. By implementing a feature to hide users in the Power Platform admin center, it will allow for better visibility of users utilizing the environment, making it clearer who the users of the environment are. I hope for the implementation of this feature.

On PowerBI dashboards that can be deployed in Dynamics 365, it is not possible to display submenus on the dashboard. By enabling the display of submenus on the dashboard, we can successfully shorten operational processes and improve business efficiency. I hope for the implementation of this feature.

Currently, it is not possible to change the messages displayed when clicking the [Resolve Incident] and [Cancel Incident] buttons, which are set by default on the incident entity.

If the entity name is changed, a scenario will occur where the message does not match the entity name.

Having the ability to change the message allows for a more flexible system construction.

I hope for the implementation of this feature.

In Power Platform, you can learn about events that have a significant operational impact through notifications in the message center and known issues. However, it is not possible to check all events through those services. Since some events may affect customers, there is a need for a tool to monitor incidents where functionality is not operating normally. We hope for the implementation of this feature.