Francesco Verde CIO - IT Director

After posting a customer invoice, going into the document it’s not possible to add any free text and also field invoice description is not editable.

This is very strange as it could happens that for a claim you need to write something in it, when you send account statement to client this must be visible.

It is quite common request and all other systems (like SPA, Infor, Oracle) I see the editable text is there.

Then, a new text field on the header of invoice just to add some text is required.

In customer account statement is not visible the document date, but only posting date of invoice. 

For the customer what is relevant is document date and mainly when you migrate from a previous system the AR open items they posting date which is the one of the period of migration,

This is a big issue as customer needs to pay reading customer statement and if they see posting date they do not understand and delay payments.

The suggestion is to make visible also document date.

I think this is a bug but Microsoft answer that customers want to see only posting date (how to manage migrated data?)

Running the customer balance list checking totals line the value don't have comma separator, the single lines instead are ok.

In India we received a legal requirements that all data but also log must be retained for 8 years.

If we keep the DB log for 8 years without purge it will risk to explode.

Then it is mandatory to add into archiving tool also the DB log table.