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Email address resolution for emails
When an email is synced to dynamics 365 using dynamics 365 app for outlook, the to, bcc, cc fields are auto-populated based on the email search table created by dynamics 365 automatically. There is no option to specify the table that should be considered for resolving the emails. An option to select the table added to the system settings will help many customers.
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Display Email as is without resolving the email addresses
When an email is synced to Dynamics 365, the from. to, cc and bcc emails are auto-resolved to a record in the org. A new setting to keep them unresolved is required in some scenarios. For e.g. if an email needs to be disclosed.
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