Jeff Fuller

The controls for selecting a date/time range for the search are different (and less friendly) than the controls on the booking panel in the booking pane in the resource scheduler.

When first going into book a service activity (unbooked), the scheduled date/time becomes the start/end of the search filter, and then when you click to book, the booking form comes up with the correct date and times for start/end (takes the duration into account).. If you later need to add a resource to the Service Activity, then the start/dates and time on the booking form on does not match what the scheduled date/time is on the Service Activity, and it disregards the duration. When you change the start time to be what it should be, it changes the end date/ time to the same value -without the duration. If the start time changes, the end time should move in step accordingly with the duration. That is a bit flakey even on unbooked.. Moving the scheduled time forward, does move the end time - but moving the time earlier does not move the end time..

Hi,

We use the booking system to book Specialized staff (7 different types) into specialized or specific category of room (8 different types). We also have additional resources that can be booked - such as cars, special equipment that may be required..

This is on the Service Activity entity. When trying to set-up a multiple requirement for a type of service, we were able to add the requirement to have a 'specialist' type of user resource, and a 'specialist' type of room. Perfect..

When the activity is created, and we click book, the scheduler view comes up with all the combinations of staff and room - combined into one line, for each potential time..

Person1, Room1

Person1, Room2

Person1, Room5

Person2, Room1

Person2, Room2

Person2, Room5

Etc.

This is PERFECT! It didn't work properly before, but it seems like it's fixed in that regard.. When you book that combination, then it adds a booking for each resource- ALSO PERFECT! Now I also want to book some special equipment or a car on that same booking, when we click on Book, it shows those same original combinations of staff and room...Not anything else.. What we would like is to be able to ADD other things to the booking. As it is now, if we have the multiple resources are specified, then the scheduler always has just those..

We tried making something Optional as a requirement but that would do ALL variations.. even if they are optional..

Person1, Room1, Car1

Person1, Room2, Car1

Person1, Room5, Car1

Person1, Room1, Car2

Person1, Room2, Car2

Person1, Room5, Car2

Person2, Room1, Car1

Person2, Room2, Car1

Person2, Room5, Car1....

(plus one row for each TIME available -depending on settings..) With all the combinations, it's very slow, and not friendly at all to use. especially if the other options aren't needed..

If we have multiple resources required on a service type, and if the requirements are filled/booked.(I.E. user type and room type) we would like to show the normal scheduler as if there were no requirements.

Thanks