Thu, 20 May 2021 10:27:26 GMT
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Dynamics 365 Field Service
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Completed
Currently, there is hard-coded rule to prevent any booking's completion if End Time happens to be before the value (Date/Time) in Estimated Arrival Time. This rule should be optional based on the business use-cases because, in some instances, it is possible for a tech to arrive early and finish the booking. Due to 'hard-coded nature of this rule, the only way to avoid this is to circumvent it by creating another field or using a plugin etc.