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Support topic generation based on case titles in Japanese
We have lots of prospect customers for D365 Customer Service Insights in Japan.It is super important for our digital transformation of contact center business units. I hope that Japanese will be supported for “Support topic generation based on case titles” feature. Best regards,
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Optimized UI for Enrichments on a Customer form for non-US users
There are two cards for Enrichment on a Customer form. The Enrichment function is not supported for non-US users. So the two cards for Enrichment is not useful for non-US users. I suggest to optimize the UI for Enrichments on a Customer form for non-US users Best regards, -
How to set localized label for such as 'Status' and 'Flag' in CS Community
There is no description in Docs regarding the way to set localized labels for such as 'Status' and 'Flag' records in CS Community.
I need it.
Best regards,
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