Ragnar Miguel Herreros

When you add Customer interactions to contact´s timeline by using Custom Connector

You´ll receive ALL interactions from the contact e.g. when he receives an email, opens it etc. Users who have the READ privilege to see these records will have a timeline which is by far too cluttered so other important activities will become almost lost or the user has to dig further down the timeline to find those activities.

How can we configure the connector to make e.g. only showing Email sent from Customer Insights and make this setting global instead of per user based?

In the New Customer Connector pane there is this option called Configuration path is that the right place? I haven´t seen any documentation regarding it.

Thanks

We are using Synapse Link to move Dataverse data towards Data Lake and there to Azure SQL Server.

Now the marketing team would like us to move email events created from Customer Insights (Real-time marketing & Outbound) with the same way.

How are we able to accomplish this? I can´t seem to be able to see the tables I need when I try adding them in Azure Synapse Link (make.powerapps.com).

Thanks