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    John Hunter

    John Hunter

    Joined: 12/24/2024

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    • Custom entity email fields cannot be used for sending emails

      Fri, 13 Dec 2024 15:12:40 GMT – Dynamics 365 Customer Insights - Journeys – Needs Votes 

      Dynamics 365 Customer Insights – Journeys should enable users to create a custom entity with its own email field and use it for email submissions. Currently, the "Send to" option only allows selection of Contact or Lead fields. It is necessary for the system to also recognize and utilize custom entities. 

    • Deleting a time-off request record doesn't delete the time-off from the schedule board or resource's calendar

      Fri, 17 Jan 2025 18:45:06 GMT – Dynamics 365 Field Service – New 

      Deleting a time-off request record should also remove the corresponding time-off entry from the schedule board or resource's calendar. This functionality will greatly enhance user convenience and efficiency. 

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