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For integrated payment solution (Adyen) error handling is needed
When MPOS/CPOS experience that the connection to the payment device is disconnected, MPOS/CPOS should automatically identify that the payment device is unreachable and thus switch into 'stand alone mode' where a test-connector can be utilized for registering card type and amount tendered. In the same scenario, Ayden device needs to observe that MPOS/CPOS is unreachable and allow for manual entry of amount on the payment device. This will improve the in-store user experience and would not require a technician to switch payment device into manual mode. -
Ability to reprint credit card receipt from Adyen integrated payment solution
When reprinting the sales receipt the expectation is that the credit card receipt will be printed as well. This applies to scenarios where the payment device is not having its own printer, but is linked to the receipt printer of the hardware station. User-story is that printer is running out of paper during the printing of the credit card receipt, the printer will finalize the print when paper roll has been exchanged, but that leaves the customer with two pieces of credit card receipt and leaves the store staff without any possibility to reprint.
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Ability for MPOS/CPOS to merge sales receipt with card receipt
In order to save cost and provide information to the customer on one receipt, some retailers requests the ability to merge the sales receipt together with the card receipt. One could imagine a solution where the ability to decide on 1) the sequence of the prints and 2) state/configure whether the receipt printer should cut in-between certain receipt layouts, this would enable for flexibility for retailers to decide which receipts should be merged (not cut). This is especially valid for the integrated payment solution with Adyen, where information is fetched and merged between payment device and MPOS/CPOS.
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