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    Rosa Vlasveld

    Rosa Vlasveld

    Joined: 8/21/2023

    • Blog Posts
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    • Capability to query the various "reasons"(bounce categories) why an email address is blocked

      Mon, 22 Jan 2024 08:51:58 GMT – Dynamics 365 Customer Insights - Journeys – New 

      When creating a Real-Time Marketing segment, enable the capability to query the various "reasons"(bounce categories like suppression-list) why an email address of a contact is blocked. This enhancement aims to provide more insights into which contacts are blocked and for what specific reasons.

    • The anonymous response switch is automatically set to "yes" following any changes made in a Customer Voice survey

      Mon, 22 Jan 2024 15:12:30 GMT – Dynamics 365 Customer Voice – New 

      If a survey is generated in Customer Voice with anonymous answers set to "no," the survey will revert to "yes" as soon as any updates are made. This ultimately enables anonymous survey responses.

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