Thrivikraman G

Description:

We are experiencing 3 –4 repeated sign-in prompts per session in our PowerApps model-driven apps, even after users are fully authenticated.

After extensive troubleshooting with Microsoft (over 10 months), we found that:

• The issue is tied to Copilot and other features like:

• Form field assistance

• Natural language grid

• useintelligenceserviceruntime

• microsoftgraphapi

• Disabling these helps, but it reduces functionality.

• Enabling third-party cookies drastically reduces the prompts, but this isn’t a feasible solution across large organizations due to security concerns and scalability issues.

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Our Ask:

Microsoft should:

• Provide a native product fix to eliminate or reduce repeated sign-in prompts.

• Allow authenticated sessions to last at least 8–12 hours without re-authentication.

• Ensure modern features like Copilot don’t break authentication flow.

This is a product-level issue that needs engineering attention.

If you’re facing the same, please upvote or share your experience.