Arjen Veenstra Solution Architect

Introduce native support for inventory counting journals within the MHAX (Material Handling Equipment Interface) in Dynamics 365 Supply Chain Management. This enhancement would allow automated material handling systems to participate in inventory counting workflows, improving accuracy, reducing manual effort, and enabling real-time reconciliation.

Problem Statement

Currently, MHAX is limited to executing warehouse work such as picking, packing, and movement. It does not support inventory counting journals, which are essential for maintaining accurate stock levels. This gap forces warehouses to rely on manual processes or separate mobile devices for counting, creating inefficiencies and potential data mismatches.

Extend MHAX capabilities to include:

• Inbound counting events: Allow MH systems to report counted quantities directly to WMS.
• Outbound counting instructions: Enable WMS to send counting tasks to MH systems via MHAX.
• Event mapping: Introduce new MHAX event types for counting journal creation, update, and completion.
• Validation logic: Ensure counted quantities are reconciled against expected on-hand inventory.