Natalia Polozova

It has been confirmed as OOTB process, that the bank reconciliation worksheet (Cash and bank management > Bank statement reconciliation > Bank reconciliation) disappears from Bank reconciliation worksheet once some of the transactions are reconciled (clicked "Mark as reconcile and worksheet closed), even though there are some unmatched transactions left in the worksheet.

The user needs to open the NEW reconciliation worksheet for the bank account to be able to see the remaining bank transactions and continue reconciling them. If the client has got 50 bank accounts, then the user will have to open the worksheet for each of them to make sure the reconciliation is complete or continue reconciliation.

We suggest that the reconciliation worksheet should stay available on the bank reconciliation screen until it holds the unreconciled bank statement transactions. 

Cashbook transactions, the transactions that do not appear on the bank statement, for example, when cheque has been raised and then cancelled internally, cannot be viewed in Reconciliation relations for audit purpose and their reconciliation cannot be cancelled. Cashbook transactions can be easily reconciled from Bank transactions screen, however when the user wants to see the reconciliation relations, the screen is empty. Also the user cannot cancel the reconciliation, if the reconciliation is done in error. The current workaround suggested is to upload a dummy bank statement and reconcile the cashbook transactions against the dummy bank statement lines, which is a lot of extra work.