Gayathri Suraj

Within workspace "Share " is an option that's present across the application. This button is useful however within Case Summary, the Share button also provides Manage Access as an option where there can be ways for users to provide individual case access (read/write/append etc). We would like for the option to be removed as any record access will be controlled by our access management approach that we have set up based on security roles. While we did try to remove this option, the impact this caused was for Case Merge to fail. Hence, we would like for a way to have this option removed without impacting case merge. This is a high priority request for us as we roll out the app in March so kindly prioritize. This was also raised with the Microsoft partner -Ramanujam Raghunathan who recommended to also submit an idea.