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    Linda Nguyen

    Linda Nguyen

    Joined: 8/15/2024

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    • Provide more sample data in Quick Replies

      Tue, 21 Feb 2023 05:54:15 GMT – Dynamics 365 Customer Service – Needs Votes 

      That would be great if product group team provide more sample data under Quick Replies (Under Productivity in Customer Service admin center).


      Currently, in new organization, there's no more sample data added in Quick Replies. Need to set it up manually and it takes much time.

    • Editable grid on phones (Field service)

      Tue, 07 Mar 2023 08:37:17 GMT – Dynamics 365 Field Service – Under Review 

      Hi Team,


      According to this documentation: https://learn.microsoft.com/en-us/power-apps/maker/model-driven-apps/make-grids-lists-editable-custom-controlhttps://learn.microsoft.com/en-us/power-apps/maker/model-driven-apps/make-grids-lists-editable-custom-control


      "Based on customer feedback, we have removed the editable grid experience from phones. When using an editable grid on a phone, you will see a read-only version of the list control."


      That would be great if we can edit grids on phone again (Field Service app) due to its benefit and the convenience once using it from our customer's side.


      Kindly help consider unlocking this editable grid feature on phone for more using in the future.


      Thank you.

    • If Dynamics team encountered any outage, the system should link the outage page which had a link to azure health status or Microsoft Service health.This would have saved us time reviewing our network connections, capacity, or any other environmental factor before we would engage Microsoft.

      Wed, 04 Oct 2023 03:50:53 GMT – Power Platform Governance and Administration – New 

      If Dynamics or any other Microsoft services detect any outage from Microsoft, the system should link the outage page (where we encounter any error message) which had a link to azure health status or Microsoft Service health. This would have saved us time reviewing our network connections, capacity, or any other environmental factor before we would engage Microsoft.

    • If Dynamics team encountered any outage, the system should link the outage page which had a link to azure health status or Microsoft Service health.This would have saved us time reviewing our network connections, capacity, or any other environmental factor before we would engage Microsoft.

      Wed, 04 Oct 2023 04:22:01 GMT – Dataverse Long Term Retention – New 

      Hi Product group team,

      If Dynamics or any other Microsoft services detect any outage from Microsoft, the system should link the outage page (where we encounter any error message) which had a link to azure health status or Microsoft Service health. This would have saved us time reviewing our network connections, capacity, or any other environmental factor before we would engage Microsoft.

      Thank you.

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