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Ability to build custom reports on marketing interactions
The current insights offered on email interactions are rendered nearly useless by the lack of decent reporting tools and custom view development. For example, a very basic question about a campaign is who did not open the email. This is necessary for reporting but also for campaign follow up. There is a hint at some more advanced capability: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/marketing/custom-analytics but the integration recommended is not available.
