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Business users should be able to create Interactive Dashboards, save/create their customed time frames, and expand the charts on them.
Our business users would like to be able to create Interactive Dashboards like they can with the standard ones. They also request to be able to save/create their customed time frames for future revisits. They would like to be able to expand the charts on the interactive dashboards like they can with the charts on standard dashboards, and still be able to selected part of the charts to filter/interact the dashboards. -
Allow SLA Items to be disabled/deactivated on SLA from Unified Interface
At the moment, you can create, delete and edit. However, sometimes you need to disable a particular SLA Item temporarily without having to recreate them when you need it in the future. -
Anonymizing PII fields in systemuser table
To facilitate GDPR or PDPA (Personal Data Protection Act in Singapore), Ideal scenario:
For Sandbox or non-production environments,
- PII fields* should be anonymized, if they cannot be cleared, despite whether user records are manual or auto-sync-ed from AAD (which is a is a product design).
- This should be automatic with a configurable setting.
- With the above achieved, users/developers/customizers/admnistrators should still be able to login to Sandbox environments with their usual AAD accounts for UAT/customization/development/etc work. E.g. a Tester login to the system to test and create email activities.
For production environments,
- PII fields* of disabled/inactive users should be anonymized, if they cannot be cleared, despite whether user records are manual or auto-sync-ed from AAD (which is a is a product design).
- This should be automatic with a configurable settings.
* E.g. these fields: username, email addresses, phones
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