Kareem Al-Nahas

Sending alerts to notify administrators when there is any restarts, DB availability movements or container move to ensure transparency and customer visibility regarding these issues.

Purpose of Notifications

The goal is to proactively inform administrators about infrastructure-level changes that could impact system performance, data availability, or customer experience. These alerts would serve two key purposes:

1. Transparency: Ensuring that internal teams are aware of backend operations that may affect service continuity or performance.
2. Customer Visibility: Allowing support teams to communicate confidently with customers about any disruptions or changes, backed by real-time system insights.

What Each Alert Covers:

• Restarts: Alerts when services or containers are restarted—whether planned (e.g., updates) or unplanned (e.g., crash recovery).
• DB Availability Movements: Notifications when databases are moved between nodes or regions, which may affect latency or access.
• Container Moves: Updates when containers are relocated for load balancing, scaling, or maintenance purposes.

Implementation Suggestions:

• Integrate with existing monitoring tools (e.g., Azure Monitor, Application Insights).
• Use email or dashboard alerts for delivery.
• Include metadata like timestamp, affected resources and expected impact.