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Track email from a Shared Mailbox using CRM for Outlook
PLease can you add the ability to track email from a Shared Mailbox using CRM for Outlook. Currently if you try to track an email from a Shared Mailbox you get the following error:
"Only items in the default Microsoft Outlook store can be promoted to Microsoft Dynamics CRM.Item Name=subject".
You are able to track emails that have been sent to a mailbox where the user has delegate permission, but you cannot track from a shared mailbox.
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