Heidi de Boer HSO Customer Service Engineer

When you want to reimburse a credit note of your customer, it should be wishfull that the reimbursement transaction has a reference to the original credit note, so that your customer knows which credit note is paid. However, the invoice field stays empty on the reimbursement transaction. Microsoft reported this issue as an intended behavior, because if you trying to run the reimbursement with multiple credit notes it will be cumulate all invoices, hence reference details will not be captured. But in that case, they could also include all (or one of the) invoice numbers as reference and / or make a parameter that you want one reimbursement transaction per credit note.