Naresh Pabba

Email entity, Email Templates search area recently used templates not displaying after wave 2 release, previously i t was displaying so customer expecting previous feature because user will add quickly with out search templates.

Can the language be changed to British English not American English Dynamics UI so then copilot also display the same as UI language.

If change copilot generated Summary format from a paragraph to bullet points it will easy to understood through bullet points.

Default of email creation in Co-pilot be the "Short and Casual it is very helpful for end users instead of change every time and it shuld be time consuming if it is possible.

Under 'Write an email' tab in Copilot pane in Dynamics CRM, when inserting email creation can the font format Century Gothic and size 11 it is very help full for users so user can change accordingly.

Hi team , we are using Copilot for Customer Service . Currently the responses that we are getting from copilot are in American English. However we are working with a British clients where several users are interested in getting the responses from British English. we understand that the responses from the copliot detects or uses the UI language.

Hence we wanted to share the recommendation to add the British language pack in CRM languages. Hope this query will be looked in. Thanks in advance.

Hi team , we are using Copilot for Customer Service . Currently Copilot Summary will displaying paragraph instead of paragraph if would be possible bullet points so end-users can easily understood the summary.

Our client is expecting hence we wanted to share the recommendation to add the summary bullet points instead of paragraph. Hope this query will be looked in. Thanks in advance.

Our business are using Copilot feature in our dynamics CRM and they are able to copilot responce from currently knoweledge articles only and our business expecting same website as well. it will help us to our business implement this.