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Azure Gateway versions supporting CID updated with no monitoring that impacts production systems - 101 System administration gaps again by MS
D365 Supporting Gateway versions updated without notification, creating production outages.
No mechanism to catch arbitrary gateway version updates. MS updated Gateways resulting in production outages, with the following 'justification' as to why it occourred.
"At present, there is no built-in mechanism within Power BI or the On-Premises Data Gateway to automatically notify users when their gateway version is approaching deprecation. The official guidance is that only gateway versions from the last six months are supported as mentioned in the public doc. We would recommend users are required to monitor their gateway version manually to ensure compliance with the supported versions. While we understand that manually checking may not be a convenient solution, it remains the only option as of now. :"
Create 101 service management functions in line with standard ITIL standards
As your portal does not take attachments and won't let me add the email chain, please check ticket TrackingID#2409300030001099
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