• Multiline Text field is not expanding as multi lines in display in Case BPF

    Currently in Microsoft Dynamics CRM 365, the multiline text field is not displaying as per the configuration under the No. of Rows to be displayed in the Case Business Process Flow(BPF).


    However, the No. of Rows to be displayed for a Multiline text field is working only on the form level and it is not working if the same multiline text field is placed inside the BPF.


    Business users are facing trouble to see the text inside the Multiline text field in the BPF.


    For your internal reference: We raised this with Microsoft Support team. Tracking ID# 2309220030000301.


    Thank you,

    Jonna Naga Nikhil.