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  • Duration value in Service Activity must warn users if the input value was wrong, instead of just changing it without notice


    Problem: the Duration value could be changed wrongly without any warning or control when the user type text in the Duration field by mistake (very particular scenario). Then user leaves the Form without realizing the duration was updated by the system to something different



    Here 3 scenarios where I change intentionally the Duration field (initially as "2 Hours") with some text (in the middle, next to the number of hours, next to the label “hours”), and it seems this problem happens in one specific scenario

     

    1. Duration field with text in middle --> the Duration is corrected back to 2 hours value

    2. Duration field with text in next to the number of hours  --> the Duration is corrected back to 2 hours value

    3. Duration field with text next to the label “hours” --> the Duration is wrongly changed to 2 minutes value