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New email with email signature
When creating a new email and the user has an Email signature, the signature appears 4 lines down from the top line of the rich text area. Please move this up to have only a single line of space. Some CRM users don't just use the email signature as a signature. Some users like to have other default text and then these extra spaces require the user to manually removed the top 4 lines on each email.
Reference: support ticket TrackingID#2504180050001594
We have escalated the issue and collaborated with our Product Group team to investigate the cause of the extra spaces appearing in the email signature when replying to emails. After thorough validation in both RTEv1 and RTEv2 (Rich text editor), we confirmed that the additional spacing occurs consistently in both versions. Upon further investigation, we found that this is expected behavior.
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