Mohammed Rosasy

1. From Sales & Marketing module >> Sales & Marketing Parameters >> Transaction Log.
2. Activate the trace for Customers.
3. Set “Track updated transactions” to “Update all”.
4. Create new customer.
5. Make several changes to customer setup page, for example change “Customer group”..etc
6. Go to Sales and marketing >> Inquiries and reports >> History>> Transaction log.
7. The Log lists customer creation and separate lines for each update with correct date & time.
8. If we select one record from the list, and select “General” tab, it shows more details including the correct date/time.
9. When you select “Details” button, it takes you to the customer setup page.
10. Customer expectation: To list the exact change that was done to the customer “Changes history” not only Date & time and type of action (just create or update)

• To have the option to post same item in different accounts based on the vendor type (external vs Intercompany) for easy warehouse tracking of the item.

Customer statement:

The also need to be able to use the items regardless of which vendor it is bought from. They are also not able to keep them in separate bins, shelves or warehouses.

I am wondering it Microsft has heard about this problem and if you have any solutions or are making some solutions for this in the future.

The customer needs to be able to show how much of what is in the warehouse comes from intercompany vendors. They also want this to be posted to different accounts in finance to keep track of is. So the solution have to keep track of what is bought from intercompany vendors both when bought to stock, but also when used from stock: 

As checked as standard behavior of dynamics 365:

In request for quotation case, you are not able to Add a new address if the RFQC is send out. You are only able to update from the dropdown list in addresses.

In the RFQ itself, you can add a new address + Update from the dropdown list.

it is not logical that you can add new address on RFQ, and not on RFQC if Status is still Sent.

Concern:

Create new request for quotation.

If item & vendor is added on the Request for Quotation Case, you are able to update the Address (Header info RFQC, below Address):

               - Possible to add address

               - Possible to change in dropdown Delivery address

If Request for Quotation Case is send out (process -> Send), on the Header of RFQC you can update:

               - NOT possible to add address anymore

               - Possible to change in dropdown Delivery address

If you go further to the details of the RFQ, here it is possible to:

               - Possible to add address

Possible to change in dropdown Delivery address

(see print screens & mp4)

Hence it is not logical that you are able to Add new address in RFQ, but not in RFQC.

Issue description:

GS1 data matrix codes with expiry date (AI - 17) is not parsing the expiry date information when the data contains 00 in place of DD.

For example, the expected format of the expiry date is "251231" for 31st December 2025.

It is acceptable in the GS1 spec for the "DD" part of the date to be "00", this means the above example will read as "251200". System should scan this and convert the "00" to "31" in the above example (or whichever is the end of the month in "MM").

This is an issue we're facing with multiple tenants and is of high importance since these issues are causing items to be registered without an expiry date and causing sales loss.

Customer Note:

This is a valid scenario as per official GS1 spec.

This is supposed to be changed in January of 2025, but valid till then. Besides, GS1 codes are not entered by us, this is provided by the manufacturer/vendor as part of the product packaging, we cannot change it as it's abiding by the official GS1 spec. 

Customer requirement:

To let the GS1 parser parse the "00" value to the day "31" based on the month value in "MM".

This is related to issue 614466 - By design.

Our valuable customer has this issue:

As soon as there is no stock at the PICK location, replenishment is made using Wave Demand Replenishment.

So far so good, but when there is no stock, "replenishment work" is created for the PICK location and then "Order picking of raw materials" for the production order

However, Dynamics no longer looks at the unit conversion, in this example it asks for 146 pieces instead of 3 boxes of 45 pieces and 11 individual pieces.

Customer's suggested enhancement:

Customer cannot expect from warehouse workers to use a calculator to calculate back how many boxes they need to pick based on the number of pieces displayed.

Hence, customer expects (Suggests) to consider the unit conversion when wen there is no stock, "replenishment work"

When a picking route line is split into a number of other lines (whether this is manually split or the system splits when different batches are reserved) each of these split lines still retains the LOT ID as that of the sales line level. 

 This can cause problems when a customer is using an interface with a 3rd part warehouse to pick those picking lines. There is no way to differentiate between which of the lines has been picked and which have not.

 Is there a way that each picking line on the picking route can be uniquely identified?

 Is Microsoft looking into a resolution for this in future releases?

 Can each split line create a separate picking route?

In purchase requisition, when you add a product that has an image, the image covers the price details and end user cannot see the price. especially when the image is dark-colored or in big scale, the price disappears behind the image.

It's required to enhance the design to resize the image scale and changes the place where the price is displayed to be apart from the image itself.

Steps as below:

(1) Create a new purchase requisition.

(2) Add a product via 'add products'.

(3) Scroll through categories to select product.

(4) product has an image; price is not visible.

Customer statement:

I understand that adding light color/smaller images can help, but I'm wondering whether this could be resolved in another way (e.g. placing price under the image)? 

For our customer, user experience is very important and I'm afraid this solution will not be sufficient to them in the long term. Do you have a view on improvements for this? 

In warehouse device, if we have more than 50 containers for example, the system gives the error “There are more results than displayed. Try applying a different filter"

• Symptom:

-'Data Inquiry' menu item doesn't support more than 50 records and no filtering is possible similar to 'Display open work list'. The following error is thrown: “There are more results than displayed. Try applying a different filter".

• Resolution:

-Apply one of the following three workarounds:

• -Option 1: Remove the * wildcard character value (with the objective not to retrieve all container types), or instead replace the query criteria with an actual value. Illustration on how it works can be seen in the attached video we have specifically prepared for demonstration.

• -Option 2: Configure multiple detours, for instance, one for big/large container group, one for small, and so on, to partition out the number of records displayed in each detour.

• -Option 3: Create an extension of method “WHSProcessGuideDisplayGenericDataInquiryResultsPageBuilder.maxNumberOfResultsToShow” to increase the hardcoded limit higher than 50.

• The idea is to enhance the below parameters in the UI to control the number of items:
• Records per page
• Maximum number of records displayed.

• Location: From Mobile device menu items >> General FasTab >> right click >> Personalize : general > Add field.

Customer suggested to move the option "Show user language" from the product information parameters page to "User options" page , where the user (individually) can choose his/her language for labels?

Business need:

Customer wants the user to have the flexibility to display translated product names from user options, regardless the UI language.

For example, user will show the item name in Danish without the need to change his/her UI language from English To Danish.

Customer Statement:

• My client wants to use the new feature 'Display product info in user's language'
• The functionality is working as expected, so the user is able to setup his/hers preferred language used for displaying product names in D365FO
• My question is regarding the setup, since to my knowledge it can only be setup in the Product information parameters even though it is a user setting. But this means that all users have to have security access to maintain Product information parameters, and my client is not keen on this.
• Am I missing something? How come the setup cannot be done in User options, where the user can choose his/her language for labels?

• If I set the parameter Show user language to Yes, then Show selected language is greyed out. The purpose of this is to user the users preferred language from user settings. But this implies that all labels are in this language
• My client wants to have all labels in en-us for the users, but let the user choose what translation of product names it will see in the system. E.g. in danish
• The data for the field is per user, but I can only maintain it in Product information parameters
• By testing with multiple users, and looking into the code, I can se that the fields Show user language and Show selected language are setup per user. Not per system or legal entity. For my client it is good that the setup is per user. But the problem is that all users have to have security access to maintain Product information parameters, and my client is not keen on this.

For the customer, it is basic functionality to be able to delete old/irrelevant records in the system, however, deleting and old/irrelevant engineering BOM version in local company, when using ECM, seems to be impossible.

Customer aware of this old bug [674851] but having a design leading to impossible scenarios with data inconsistency is not optimal.

If you remove approval and try to remove the old BOM in USMF, this is impossible.

Deleting in USMF does not work since it is not the engineering company and deleting in DEMF and releasing does not do anything to the old BOM, since it only releases the active version of the BOM.

The expectation is that either release from local company includes deletion of the BOMs deleted in engineering company, or deletion of the BOMs in engineering company also deletes it from the local company (since engineering is normally supposed to be the master for BOMs when ECM is used) or, simplest, there is a way to manually delete a BOM in local company. When saying BOM, it means BOM version and BOM.