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Few user records were modified, and the UI shows that they were modified by real users. However, when we checked the telemetry, we found that those records were actually changed by application users/System.
- The incident involves discrepancies in user record modifications within the Dynamics CRM system. A customer reported that certain user records appeared to have been modified by real users, as indicated in the user interface. However, upon investigation, it was determined that these modifications were actually executed by application users and internal system processes, leading to confusion regarding the true source of the changes.
- User records were incorrectly displayed as modified by real users in the UI.
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