Suggested by Ken Loh – New
- today when using sequencing it is not always a straight line but we are looking at the input of a specific task / email or just say the input of a specific activity. For example today we made a phone call and that phone call turns out to be positive then we will select a particular input value. Base on that input value then we are going to continue to the next steps of the sequence. Today we are using a nested loop to keep checking if an outcome (custom field) contains value A then it goes to YEs if no then goes to No, then we keep checking and checking and this will make the sequence very hard to build.
- Imagine today we need sequence to handle 5 different scenario base on the input of the seller and it need to branch out to another sequence it is so hard to build