Suggested by Divya Raghavendra – New
I am able to repro the issue in vanilla org. I am handing over to you to confirm about this behavior.
Repro steps:
- Navigate to the Account form in Dynamics 365.
- Ensure the Contact subgrid is present on the form, showing the Email column.
- In the subgrid, click + New Contact.
- Enter the following email address in the Email field: abc@example.com
- Save the Contact record.
- Observe the email shows as Punycode (abc@xn--example.com) in both the subgrid and Contact form. Please find the below screenshots
they explained that if the email address contains Unicode characters it is represented in ASCII, so this happens from a translation between Unicode and ASCII, if the email contains non-ASCII characters, Dynamics 365 converts the domain to Punycode for compatibility.
So requesting to implement the feature in future