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Suggested by Deepak Poddar New 

Hi Team


Title:

Threshold discount: Apply Discount to Cheapest Eligible Product in Multi-Item Cart If Threshold Met and Calculation type: Discount lines

Idea Description:

As part of our ongoing efforts to optimize promotional pricing strategies within Microsoft Dynamics 365 Commerce, we propose introducing a configurable setup option for Threshold Discount Calculation Type = "Discount Line". This enhancement will allow for more granular control over discount application based on item-level criteria.

Proposed Enhancements:

Threshold Discounted Line Tab Configuration:

Enable selection of specific items, categories, or product variants to be eligible for threshold-based discounts. Introduce a mechanism to define whether the discount should apply to:

  1. The cheapest eligible item in the cart.

Threshold discount tires -Configuration Options:

A toggle or dropdown to select "Apply to Lowest Value Item" or "Apply to Highest Value Item".

Automation & Flexibility:

Once the predefined threshold is met, the system will automatically apply the discount to the selected item based on the configured rule.

"This feature would allow businesses to run promotions like “Buy 3 items, get the cheapest one at 10% off” and “Spend $100, get the lowest-priced item free,” and favoring retailer "


Problem Statement:

The existing implementation applies the discount to the highest-priced eligible item by default and favoring customer


Proposed Solution:

Set up option to threshold discount tires ->Calculation type: Discount lines

require option to Higher and lower value promotion configuration mechanism in Microsoft Commerce

Checks if the cart meets a defined threshold (e.g., total value or item count).

Identifies the cheapest eligible item based on defined criteria (e.g., product category, brand, etc.).

Applies a Calculation type: Discount lines to that item only.


Comments (1)
  • Pros of the Proposed Enhancement

    1. Increased Promotional Flexibility
    2. Retailers gain greater control over how discounts are applied, enabling targeted promotions such as “Buy 3 items, get the cheapest one at 10% off” or “Spend $100, get the lowest-priced item free.”
    3. Supports both customer-centric and retailer-centric strategies by allowing configuration for lowest or highest value item discounts.
    4. Improved Profitability
    5. By applying discounts to the cheapest eligible item rather than the highest-priced one, retailers can better manage margins while still delivering attractive promotions to customers.
    6. Enhanced Customer Experience
    7. Provides clear, predictable discount behavior that aligns with common retail promotional patterns, improving transparency and customer satisfaction.
    8. Configurable and Automated
    9. Once the threshold is met, the system automatically identifies and applies the discount to the correct item, reducing manual configuration errors and ensuring consistency across transactions.
    10. Better Alignment with Real-World Retail Scenarios
    11. Many retailers use “cheapest item” promotions in physical and online stores. Supporting this out-of-the-box in Microsoft Dynamics 365 Commerce brings the platform closer to common retail marketing practices.
    12. Competitive Differentiation
    13. Enables retailers to design more sophisticated discount structures without requiring complex customizations or third-party extensions, thereby increasing agility and reducing time-to-market for promotional campaigns.