Suggested by Paul Suttle – New
Product images should be shown in the body of emails sent to customers. This was possible to do before Omnichannel Media was released by Microsoft.
The method was to add a HTML string to the email template and use to use the search file name API or the legacy file name convention.
The Omnichannel Media feature changes the URL structure for product images which means we are not able to pull product images into the body of any email (Order conf, order shipped etc)