Suggested by Dawn Langlie – Rejected
The receipt number and Customer Order is a scannable bar code, but the Credit memo is not on the Receipt and needs to be.
The credit memo number sequence is usually pretty long and has to be keyed in by a user to be consumed in the POS. No credit memo bar code field is available in the receipt designer to bring in this number as a scannable barcode for users. Instead they have to key in a 10+ character number manually, this can lead to consuming the wrong credit memo or errors in finding the credit memo number.
Status Details
Thank you for the product suggestion! This idea is aligned with the product vision and we will love to provide this capability out of the box. However, we do not have a planned release timeline as of now and hence marking it as Declined (please read this as Postponed).
It's disappointing that after 4 years there still hasn't been a solution provided for this.
Surely it wouldn't be too difficult to fix?
Solutions could be either:
1) Add Credit Memos to the receipt format table and allow them to be modified using the Receipt Designer
2) Modify the current Credit Memo format to print the credit memo number as a barcode on the footer
Please can this be reviewed?
Correction to my last comment, the Credit Memo is a receipt format and can be edited with the Receipt Designer, the issue is that the "Credit Memo bar code" is not a field that can be added to the receipt footer.
The only bar code fields on the Receipt Designer are "Receipt number bar code" and "Customer order bar code"
Hi product team
we will also need it in a European project with 1000+ POSs