Suggested by Matthieu BOLLECKER – New
Hi,
There is no possibility in Inbox view of Contact center to use advanced filter on the Voicemail view.
This create a blocking point if you work with differents Phone Number :
Example : 2 Countries (USA, France) with 2 Differents Phone Number
Because of the "Simple" filter available for the Voicemail : the voicemail of the 2 Countries are displayed in the same list.
But the France Voicemail should not be visible to USA user.
Please add the possibility to use advanced filtering for Voicemail and Conversation (same issue for both)